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Frequently Asked Questions

What languages do you provide in therapy?

I am a bilingual therapist who provide therapy in English and Mandarin Chinese. Language is not only the tool of communication but also part of our identities and living experiences. You may choose to speak the language that best connects you to your awareness or current living context. 

What is your fee? 

Individual Therapy: $200 per 50-minute session

Couple Therapy: $230 per 50-minute session. 

If my rates are out of  your budget, please contact me and I'm happy to provide an appropriate referral to meet your need at this time. I also encourage you to consider Open Path Collective.   

Do you offer a reduced fee? 

I have a limited number of reduced fee spots in my practice. I offer a reduced fee based on your income and individual financial situation. Please inquiry. 

*** All my reduced fee spots are currently full, updated April 2024. ***

Do you accept insurance? 

I don't accept insurance at this time. If your insurance company covers out-of-network providers, I can provide a monthly charge summary (called a "superbill") which you can submit to the insurance company for reimbursement per their coverage policy. Insurance companies often require a formal diagnostic code with their claims. I will discuss my diagnosis with you before I submit this information.

What types of payment do you accept? 

I accept cash, checks, credit/debit cards at this time. I can also take FSA or HSA cards. 

Do you have No-Show/ Cancellation Policy? 

I have 48-hour cancellation policy which means you may reschedule/cancel your appointments as long as you provide 48 hours notice. Appointments that are canceled less than 48 hours prior to the appointment will be charged the full fee. 

Do you provide in-person sessions or telehealth (video/phone) sessions?

I offer telehealth sessions to clients who reside in California and in-person sessions at San Francisco office. Telehealth sessions are provided remotely via HIPAA-compliant platform; Zoom. 

What is your typical availability for appointments?

All appointments are held on Monday through Thursday from 10am to 6pm. In-person sessions are only provided on Mondays and Thursdays at San Francisco office. 

How long does therapy take? 

The length of therapy depends on individual needs and the issues wish addressed in therapy. Some client benefit after a handful of sessions and some may take years. After the first few sessions, we will create a treatment plan together based on your needs and therapeutic goals. And, I will provide ongoing assessments periodically to improve your experience in therapy.

What is Good Faith Estimate?

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit


Feel free to contact me, if you have any questions not answered here. I'm happy to discuss further to support you getting the service you wish. 

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